A home-away-from-home for pediatric cancer patients and their families

Ronald McDonald House New York (the “House”) was created to offer a comfortable, safe, and supportive place to live while children undergo cancer therapy. This page outlines the House procedures and acceptable behavior. All guests are required to abide by our rules and regulations during their stay.

Check-in

Guests 18 and over must provide photo ID at check-in. Only 2 room keys will be given out per room and only given to those 18 and older. All patients must have an accompanying caregiver 18 and over, regardless of the patient’s age. House ID badges will be provided upon registration and must be worn.

What to expect at the House

Our private bedrooms are equipped with two twin beds, a full-sized pull-out couch, a dresser, a closet, and a full private bathroom. We provide access to kitchens, computer rooms, a playroom, wellness center, laundry facilities, tutoring, complimentary wi-fi, family support services & serenity space, and transportation to and from hospitals. There is no free parking on site but many parking garage options nearby.

Check-out

We ask that guests clean the room and leave it in the same condition as received. Please take out all garbage, remove food items from the kitchen, and wash/dry the linens and towels. Guests must check out at the front desk prior to 2:00pm on their day of departure. All room keys and House IDs must be returned.

Tips for Your Stay

Planning your Arrival

Reservations

Only your hospital social worker can request, extend, or amend your reservation at the House. Accompanying guest(s) must be cleared by your hospital social worker before being added to guest reservations. Unexpected guests will not be allowed to stay at our facility. For further inquiries regarding reservations, please email family@rmh-newyork.org

Airport Information

The closest airport is the John F. Kennedy International Airport. The House is 40 minutes by car. Multiple taxi and ride sharing services are available in New York City including Uber and Lyft. Public transit is also available.

During Your Stay

Our volunteers serve home-cooked or catered meals in our communal kitchen so families don’t have to worry about where their next meal is coming from. You’ll also have access to our many amenities and common areas including the Macy’s Living Room, Blavatnik Family Foundation Wellness Center, John Shevel Outdoor Terraces, and library. 

Covid-19 Info

We have implemented enhanced safety measures and operational processes to move our mission forward and begin to increase our capacity to serve families. While our House has remained open, there has been a number of programs and services that are currently on pause.

Can’t find what you're looking for?

Visit our FAQ section or contact us at family@rmh-newyork.org for more information!

FAQ
FAQ