Careers

We're on a mission to support families battling pediatric cancer

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day. We work together to provide a thriving community of comfort, hope, and support. We welcome passionate and talented individuals from diverse backgrounds and experiences to join our team.


Culture and Benefits

Our organization began with one child and, in turn, has helped thousands more. We value all of our employees as partners in our mission, for without their timeless work, commitment, passion and energy, we would not be able to support the families in need as they battle pediatric cancer and other critical illnesses.

Our Guiding Principles

  • We acknowledge that our people are valued assets

  • We hold compassion at our core

  • We celebrate a culture of life-long learning and growth

  • We hire for quality

  • We value our volunteers as unpaid mission partners

  • We see management as a support function

Our Benefits

  • 401(k) Pension Plan

  • Paid Holidays, Vacation, Sick Days

  • Paid Bereavement Leave

  • Medical, Dental & Vision Plan

  • Flexible Spending Account

  • Health Savings Account

  • Short and Long-term Disability Plans

  • Life Insurance

  • Employee Morale, Awards & Recognition Programs


Current Openings

Wellness Associate:

The Wellness Associate is a forward-facing role dedicated to supporting wellness activities and programs that enhance the caregiver experience at Ronald McDonald House New York.  This individual will help ensure caregivers have access to effective tools, restorative self-care opportunities, and a welcoming environment that fosters stability and emotional support during a challenging time. The role requires strong communication and collaboration with the broader Programs team, Operations staff, and program participants to deliver a seamless, high-touch experience aligned with the House’s mission of holistic family care. Top priorities include exceptional customer service, maintaining a warm and organized Wellness Center, and ensuring the space reflects the dignity and comfort families deserve. Through this work, the Wellness Associate plays a key role in helping families focus on their child’s healing while feeling supported every step of the way.

Salesforce Database Administrator

We are seeking a motivated Salesforce Administrator to support The House’s constituent management functions across our CRM, marketing, and program operations. This highly visible, hands‑on role partners closely with teams across the organization to deliver Salesforce administration, user support, training, and system optimization. The Salesforce Administrator manages day‑to‑day configuration and enhancement of Salesforce Sales Cloud with Nonprofit Success Pack (NPSP), Marketing Cloud, and the new Nonprofit Cloud (NPC) including third‑party integrations. This role responds to user inquiries; oversees data management and reporting; and collaborates with stakeholders to automate processes and maximize Salesforce capabilities in support of organizational goals. Reporting to the Senior Salesforce Director, this role translates operational needs into scalable solutions that strengthen fundraising, marketing, outreach, and core program workflows. AmeriCorps and City Year alumni are encouraged to apply.

Patient Navigator through AmeriCorps

AmeriCorps and the Centers for Disease Control and Prevention have joined forces to launch Public Health AmeriCorps. The Public Health AmeriCorps program supports the recruitment, training, and development of the next generation of public health leaders who will be ready to respond to the nation’s public health needs.

The Public Health AmeriCorps program at Ronald McDonald House New York (RMH-NY) is seeking full-time or part-time Patient Navigators to build the infrastructure needed for RMH-NY to advance health equity outcomes for underserved medically complex children and their families. Patient Navigators will perform a full year of service, assisting RMH-NY in expanding access to wraparound services to address Social Determinants of Health (SDoH) for our target population by conducting and establishing:

  1. a social risk assessment to identify SDoH impacting target communities;
  2. a market analysis of existing community services to address SDoH; and
  3. a referral network with community-based organizations in target communities.

As AmeriCorps Service Members, Patient Navigators will have the opportunity to attend virtual trainings conducted by the CDC and gain experience in the public health field.

Program Benefits: Monthly living stipend, education award upon successful completion of service, Health Coverage, Childcare assistance if eligible, Training.

Head Chef

RMH-NY is launching a new, in-house culinary program supported by newly renovated kitchens opening this spring. The Head Chef will play a foundational role in building, shaping, and leading this program from the ground up. This is not a role stepping into a fully established operation — it is an opportunity for a chef who thrives in program-building, is highly hands-on, and is energized by mission-driven work. The Head Chef will initially work alongside existing catered meal partnerships and volunteers while gradually building an internal kitchen team capable of delivering breakfast, lunch, dinner, and grab-and-go offerings daily. This role requires a unique blend of culinary excellence, leadership, operational discipline, and comfort working with volunteers and community groups. The Head Chef will be a visible and welcoming presence in the House, helping steward volunteers and donors while ensuring high-quality, nutritious, and family-friendly meals. This program represents a major evolution in how RMH-NY supports families.


Calling all AmeriCorps Service Members

Ronald McDonald House New York (RMH-NY) Public Health AmeriCorps is a workforce development program building infrastructure to advance health equity outcomes for underserved children and their families. Members perform a full year of service for RMH-NY’s targeted population across all five boroughs in NYC public and safety-net hospitals.

Opportunity

  • Assist underserved communities by improving RMH-NY’s delivery of services
  • Conduct local surveys, market research and more to determine Social Determinants of Health
  • Work with Family Support team to engage with patients and caregivers

Benefits

  • Contribute to RMH-NY’s mission
  • Hands-on training while building essential professional relationships
  • Weekly stipend and an Education Award upon successful completion of one full year of service
  • Participate in trainings and presentations

Opportunities beginning October 2023. Email careers@rmh-newyork.org  for more information.


AmeriCorps Program

Want to learn more about the year of service in partnership with AmeriCorps program, read our new blog, Empowering Communities and Building Futures.


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