Community Health

Population Health Family from NYC at the House

The House, beyond our walls.

For 47 years, families have found comfort at the House. Now, we're bringing the same comfort to families wherever they are.

Our Population Health team works in neighborhoods across all five boroughs, helping New York City families access the essentials they need to stay healthy—food on the table, stable housing, transportation to medical appointments, and quality care for their children.

No stay at the House required. No cost to the family. Ever.

Community Health in 2025

769

Children and Families served

The Population Health Team connected New York City families to the resources they needed to thrive.

  • 687

    Social screenings conducted

    Our team took New York City families who needed care and gave them hope and a health screening.

  • 75,390

    Generated in earned revenue

    by the Population Health Team in 2026.

  • 71%

    of individuals were ages 0 – 26.

    Our mission has always been pediatric-focused and we continue on the same path with our community health initiatives.

  • 42%

    of families considered high-risk.

    At RMH-NY, we look to serve families with the greatest needs.

1 of 4

How it Works

We Listen

Our Community Health workers sit down with families and ask a simple question: what do you need?

We Connect

Food programs. Housing help. Childcare. Rides to appointments. A pediatrician who takes their insurance.

A Green heart part of the branding for RMH-NY.

We Stay

Week after week, our team follows up until a family in crisis becomes a family on solid ground.

Grethel Ramos as a volunteer now a member of the Community Health team.

Grethel Ramos, RMH-NY Population Health Team

Community Health Worker

"Our goal is always to be the bridge between families and the resources that can help them thrive. "

The New York Medicaid 1115 Waiver

In 2024, New York State launched the Medicaid 1115 Health Equity Reform Waiver, built on a simple premise: health isn’t shaped by medicine alone. It’s shaped by housing, food, transportation, and childcare. Through the waiver, community health organizations like the Population Health team at RMH-NY are funded to help meet those needs directly. Population Health partners with three social care networks, Public Health SolutionsSOMOS Community Care, and Staten Island PPS, to reach families in all five boroughs of New York City, at no cost to them. 

Jamillah Hoy-Rosas is the leader of the Population Health Team at Ronald McDonald House New York.

"We're working to make sure the care navigation our team provides is recognized and sustainably funded, so we can keep helping the most vulnerable families in our local communities. "

  —Jamillah Hoy-Rosas, MPH, RD, Head of Population Health


Meet Grace and Gracie Rose

Grace is a new mom and a nurse, sharing a crowded Staten Island apartment with her extended family. For months, a voice on the phone helped her find food support, childcare, and housing resources for her baby girl, Gracie Rose.  

One summer evening at the House, Grace finally met that voice in person: Grethel, her Community Health Worker. 

Grethel Ramos as a volunteer now a member of the Community Health team.

"It reassured me that I don't have to leave my family because I can't afford New York City rent. I can be in a good space for me and my child and still be present for my mom. "

  —Grethel, Team Member, Population Health, RMH-NY

Why It Matters

Jamillah Hoy-Rosas is the leader of the Population Health Team at Ronald McDonald House New York.

"Families shouldn't have to worry about how they'll get the support they need. "

 —Jamillah 

Serve With Us Through Public Health AmeriCorps

Some people give a gift. Others give a year.

Public Health AmeriCorps, a partnership between AmeriCorps and the CDC, trains the next generation of public health leaders. At RMH-NY, that work has a name: Patient Navigator. Our Navigators serve a full year, mapping the social needs of NYC neighborhoods and connecting families to a referral network they can actually reach. In return, they earn a monthly living stipend, an education award, health coverage, childcare assistance for those who qualify, and skills that outlast the year itself.

It’s hands-on. It’s humbling. And it opens doors.


Your Gift Goes the Distance. Literally.

Help build a healthier community by ensuring local NYC families have access to the resources they need when they need them most. 


Ronald McDonald House New York is—and always will be—more than a House.