Montefiore Family Room

3450 Wayne Ave, Apt 27A
Bronx, NY 10467
718 865-1139
Montefiore@rmh-newyork.org

Ronald McDonald House New York Family Room at Montefiore living area

A sanctuary for families during difficult times

The Family Room at Montefiore/Einstein Hospital in the Bronx is designed to provide comfort and support to families with children currently receiving medical care inside the hospital.

Unlike the others, Montefiore’s Family Room offers two levels of access. Families with children in treatment in the units we currently serve can visit during daytime hours, 8 AM to 12 AM. Certain eligible families have access around the clock, 24 hours a day.

Inside, families will find a dedicated nap room, a play space for siblings, a comfortable lounge, television, laundry, a kitchenette stocked with snacks and coffee, and two terraces with outdoor space. It all adds up to a quiet retreat where families can relax and recharge while their child is in treatment. The Family Room serves as a sanctuary during difficult times: a welcoming place to rest, reset, and connect with others who understand exactly what they’re going through.

Ronald McDonald Family Rooms are staffed by RMH-NY staff and volunteers who are specially trained to offer a listening ear and support to families during their stay. The room is open to all families with a child being served on the 6th, 8th, 9th, 10th floor of CHAM as well as Rosenthal 4, regardless of their length of stay.

Montefiore’s pediatric oncology division is consistently ranked among the best in the nation. It’s also the first and only program in the New York metro area to bring virtually everything a child with cancer needs under one roof: cutting-edge therapies, early-phase clinical trials, all of it.

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Montefiore Family Room FAQs

What is the Ronald McDonald House Family Room at Montefiore?

The Family Room, a quiet place of respite with a living room (TV), nap area, kids play space, kitchen dining room, and two terraces for those whose children are being served on the 6th, 8th, 9th, 10th floor of CHAM as well as Rosenthal 4. Hot and cold beverages and snacks are provided as a courtesy for families. Families can also participate in different programs and activities while visiting the Family Room.
How do I get to the Family Room? (In terms of location and access)

Wristbands can be obtained from Outreach specialists from the Family Learning Place and the Ronald McDonald Family Room staff & volunteers during rounds. Additionally, families may also go down to the Family Learning Place located on the 2nd floor of CHAM to get a bracelet from a Montefiore staff member between 10 AM – 6 PM, Monday – Fridays.

Evening [6 pm – 12 am] and weekend wristbands can be obtained by going to the nurse’s station of the unit your child is admitted on and asking the ADN.

For overnight stay reservations, please reach out to your assigned social worker at CHAM to inquire about the process.
How often can I visit?

Families are welcome to visit us as often as they would like during our daytime hours, Monday – Sunday 8 AM – 12 AM, while their children are receiving treatment in CHAM. We do not have any limitations on the quantity or length of visits to the room. Our doors are always open to families in the units we help serve, so when you have the time, come by and grab a coffee on us, we have got the best coffee in the area!