Bereavement Program

The Bereavement Program at RMH-NY provides support and guidance to bereaved caregivers and family members before, during, and after the death of a child. While grief is a normal response to loss, it can feel isolating and overpowering at times. The program, provides the following services:

  • Information about grief
  • Emotional support for caregivers & family members
  • Referral information
  • Comfort Shawl program


The Comfort Shawl Program

The Comfort Shawl program provides families with shawls after their child’s passing so our families know RMH-NY is still wrapping ourselves around them when they are not here. Comfort Shawls represent a sense of warmth, love, & security- a message we want to share with our families during a difficult time. When making shawls for our House, please keep in mind the following guidelines:

  • Comfort Shawls should be crafted from new, clean fabrics only.
  • Please knit shawls in a smoke-free, pet-free area.
  • We welcome shawls of all patterns & colors.
  • Out of respect for the wide range of religious and spiritual beliefs held by our families, we ask that the designs not be religious in nature.
  • Size recommendation: 24 inches x 60 inches, exact sizing is not important.

7th Floor Reflection Garden

7th floor reflection space at Ronald McDonald House New York

RMH-NY’s reflection garden is a space designed for people to find solace, connect with nature inside the city, and feel a sense of community with others who have experienced loss or are in a crisis.

The garden is located on the 7th floor to provide comfort, peace, and reflection. A safe place where children and families can contemplate their thoughts and emotions, grieve, remember, and honor their loved ones.

This reflection garden is open to families that are staying in the House now everyday from 8am - 6pm. You can access it from the 7th floor of the House

 7th floor reflection garden at Ronald McDonald House New York

For more information on this program, please contact our Family Support Services team at

Give Hope

Give to Ronald McDonald House New York and directly impact families in need.


Read News Post

Bedside Support Program

Bedside Support Program

When a child is hospitalized, we deliver a service to provide logistical and navigational help, additional comfort measures, and a listening ear.
Learn MoreBedside Support Program
New York city times square - navigation services RMH-NY

Navigation Program

We provide pre-arrival support and House orientation on arrival to ensure families know where to access services (and really good pizza).
Learn MoreNavigation Program
Support Groups

Support Groups

Support Groups (offered in English and Spanish) meet in the Wellness Center. One-on-one emotional support is available daily, weekly, or as needed to help families address their psychosocial needs.
Learn MoreSupport Groups


We provide complimentary transportation for guests with scheduled medical appointments at our partnering hospital locations.
Learn MoreTransportation