Join our Team

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We’re on a mission to support families battling pediatric cancer

Our team is the backbone of our organization—serving our families, supporting volunteers and donors, and spreading awareness every single day. We work together to provide a thriving community of comfort, hope, and support. We welcome passionate and talented individuals from diverse backgrounds and experiences to join our team.

Culture and Benefits

Our organization began with one child and, in turn, has helped thousands more. We value all of our employees as partners in our mission, for without their timeless work, commitment, passion and energy, we would not be able to support the families in need as they battle pediatric cancer and other critical illnesses.

We seek to create a community for our team which focuses on continuous professional development and learning, with compassion at our core.


Our Guiding Principles

  • We acknowledge that our people are valued assets
  • We hold compassion at our core
  • We celebrate a culture of life-long learning and growth
  • We hire for quality
  • We value our volunteers as unpaid mission partners
  • We see management as a support function
Our Benefits

Our Benefits

  • 401(k) Pension Plan
  • Paid Holidays, Vacation, Sick Days
  • Paid Bereavement Leave
  • Medical, Dental & Vision Plan
  • Flexible Spending Account
  • Health Savings Account
  • Short and Long-term Disability Plans
  • Life Insurance
  • Employee Morale, Awards & Recognition Programs

Current Openings

Marketing & Communications Manager

The Marketing & Communications Manager serves as a key component of the Communications team
at Ronald McDonald House New York (RMH-NY) to advance the organization’s brand and increase
community knowledge and engagement. The Marketing & Communications Manager will build and
maintain the branding, communications and collateral design needs for Ronald McDonald House
New York including special projects and events. This position reports to the Director of Volunteers &
Communications.

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Operations Associate

Operations Associate/Guest Services are most often the first point of contact for families at Ronald McDonald House New York. They work directly with the families to provide superb customer service while these families are in crisis. An integral role in providing day-to-day support for the entire Operations Department including Housekeeping, Maintenance, Transportation, and Family Support. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

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Patient Navigator through AmeriCorps

Ronald McDonald House New York (RMH-NY) Public Health AmeriCorps is a workforce development program dedicated to building the infrastructure needed for RMH-NY to advance health equity outcomes for underserved medically complex children and their families. Members perform a full year of service for RMH-NY targeted population at NYC public and safety-net hospitals, where they work to understand, improve, and expand the delivery of services. Members will assist RMH-NY in expanding access to wraparound services to address Social Determinants of Health (SDoH) for this population by conducting and establishing a: (1) social risk assessment to identify SDoH impacting target communities; (2) market analysis of existing community services to address SDoH; and a (3) referral network with community-based organizations in target communities.

This position begins in October 2022. Program Benefits: Education award upon successful completion of service, Health Coverage, Living Allowance, Childcare assistance if eligible, Training.

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IT Specialist

This role will work heavily with the Ronald McDonald House Technology Services team to administer, manage and support the organization’s applications, systems, and system services. The ideal candidate will work hand-in-hand and report directly to the Technology Manager. The day-to-day of the IT analyst will include administering our core applications, supporting our end-users and families, collaborating with our administrative, hospitality, and operational team, and working occasionally on various initiatives and projects. Occasionally, the IT Analyst will be creating and updating internal documentation, developing KPI reports of services, and training our end-users.

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Project Admin Assistant

On a normal day, the Project Admin Assistant will workvindependently and with team members and assist in planning, organizing, and directing the completion of specific projects for Healthcare Innovations and for the President’s Office.

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Maintenance Engineer

The Engineer works within the Operations Department maintaining the safety and upkeep of the House through daily repair tasks. The Engineer serves as the point of contact for all service requests, ensuring the House is in compliance with both federal and local regulations. Day to day operations of the Engineer include maintaining quality control. 

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Digital Marketing Specialist

We are looking for a creative, innovative digital marketing specialist to join our Digital Growth team. You will work with the Director of Digital Growth to plan and manage our digital fundraising campaigns and initiatives across owned, earned, and paid media. This role will partner with Development, Communications, Brand, and various stakeholders across the organization to support revenue diversification and growth.

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Reservations, Family Support Coordinator

The Reservations, Family Support Coordinator reports to the Medical and Community Engagement Manager in the Operations Department at Ronald McDonald House New York (RMH-NY). This position serves to maximize reservations and fulfill occupancy of the House by delivering an efficient reservations service. Our Reservations, Family Support Coordinator will be the direct contact with our hospital social workers to advise them of room availability and scheduling of reservations. The individual for this role should be meticulous at administration ensuring that every detail of a family’s reservation has been accurately recorded following established procedures. The ultimate goal is to deliver timely and excellent customer service.

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Wellness Associate

The Wellness Associate will be a forward-facing role that focuses on facilitating activities to enhance the family experience. This individual will provide motivation and effective tools to caregivers, their loved ones and employees that help them adapt to and maintain a well-rounded healthy lifestyle. Responsible for providing plan administration, participant communication and overall customer service.

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Family Room Associate – Kings County Hospital

The Family Room Associate supports the NY Health/Hospitals Kings Family Room in Brooklyn for the Ronald McDonald House New York (RMH-NY). The Family Room Coordinator serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. 

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Family Room Associate – Elmhurst Hospital

The Family Room Associate supports the NYC Health/Hospitals Elmhurst Family Room in Queens for the Ronald McDonald House New York (RMH-NY). The Family Room Coordinator serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement. 

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IT Manager

This role will work with the Ronald McDonald House Technology Services team to administer, manage, and support the organization’s applications, systems, and services. The ideal candidate will report directly to the Information Technology Director. The day-to-day of the IT Manager will include administering our core applications and services and overseeing the technology support aspects of the physical hoteling operations of the organization. 

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Hospital and Community, Programs Coordinator

The Programs Coordinator will work directly with the Assistant Director of Programs and the Programs Manager to plan, oversee, and coordinate Hospital Partner & Community Outreach Programs for children and families. This role will be responsible for ensuring day-to-day and ongoing success of legacy performances & practitioner programs. They will work closely with hospital partners, volunteers, and staff to provide leadership in implementation of planned programs.

 Apply for this Role

Don’t see what you are looking for but still want to make a difference?