Masked behind the bustling corridors of NYC Health + Hospitals Elmhurst, beyond the whirlwind of loved ones with their anxious finger-biting and nervous pacing, sits a quiet sanctuary available to all families who have children admitted to the hospital’s NICU (Neonatal Intensive Care Unit) or PICU (Pediatric Intensive Care Unit) – the Ronald McDonald Family Room at Elmhurst. Here, despite the challenges of their journey, families find respite, support, and moments of tranquility.
Crafting Moments of Joy
For Viviana, her husband, brother, and son Victor, the Ronald McDonald Family Room at Elmhurst became a sanctuary during their week-long stay. Despite the brevity of their visit, they formed a profound connection with the family room and its offerings. From shared meals to crafting activities, from engaging in games to simply resting and watching television, every moment within the room was imbued with laughter and comfort.
Viviana’s second boy Victor, in particular, reveled in exploring every corner of the Family Room. His infectious energy infused the space as he enthusiastically immersed himself in the various crafts, toys, and games available. A highlight was his playful interaction with Luna, the therapy dog, whose presence brought boundless joy to his heart.
A Family’s Journey of Strength
Viviana's recounting of their journey revealed a story of resilience and enduring love. Originating from Venezuela and currently residing in a shelter, they faced daily challenges. However, faced with adversity, the Ronald McDonald Family Room at Elmhurst served as a place of genuine comfort and true kindness toward the family.
Despite the two-hour journey from Brooklyn to the hospital each day, Victor's anticipation of visiting his baby brother in the NICU was palpable. The familiar surroundings of the Family Room offered him a sense of security and belonging, momentarily alleviating his worries.
A Token of Appreciation
As their hospital stay neared its end, Viviana expressed profound gratitude for the support they received. In a heartfelt gesture, she shared her sentiments in a survey, describing the Family Room as a "magical haven" where worries dissipate, and peace prevails. Her words echoed the sentiments of countless families who found solace within its walls.
Translated:
It is a very nice living room, you feel comfortable, it is like a magical place, you forget everything, You are at peace and the children feel happy. We come here with our son and the people are very nice and they treat you with kindness. Thank you very much.
– Viviana and Victor
Before bidding farewell, the family received a thoughtful gift – a personalized onesie for their newborn, lovingly crafted by the volunteers. Victor's pride as he held up the onesie reflected the impact of this simple gesture on their hearts.
Embracing Community and Empathy
In the spirit of community and empathy, the volunteers at the Ronald McDonald Family Room Elmhurst went above and beyond to ensure that every family felt embraced and supported. From crafting personalized gifts to offering a listening ear, their dedication exemplified the essence of Ronald McDonald House New York's mission and burgeoning growth.
As Viviana and her family departed, wearing smiles of gratitude and carrying memories of warmth and kindness, they left behind a legacy of resilience and hope. In the Ronald McDonald Family Room at Elmhurst, they found not only solace but also a community that embraced them in their time of need.
A Family Room Provides Continued Support
As we say goodbye to Viviana and her family, their journey reminds us of the profound impact of a caring community on families facing adversity no matter the amount of time you may have with them. Their resilience and love serve as a testament to the power of compassion in overcoming life's trials. As Ronald McDonald House New York continues to expand its reach and services, we remain committed to providing a nurturing environment where families across all neighborhoods throughout NYC, like Viviana's, can find comfort, strength, and hope.
Spreading Joy, One Family at a Time
In life's intricate tapestry, it's often the smallest acts of kindness that forge the deepest connections. At the Ronald McDonald Family Room at Elmhurst, every smile shared, every embrace offered, and every moment of respite provided embodies the spirit of compassion and community. Together, we spread warmth and joy to families just like Viviana and Victor’s in their time of need.
