Coronavirus Update


DATE: 03/12/2020


DATE: 03/12/2020

How you keep families together while they fight cancer

Latest Status of Ronald McDonald House New York Programs and Services

Due to public safety concerns related to COVID-19 and RMHC Global Guidelines, Ronald McDonald House New York is not taking any new reservations at this time. We will continue to update this message as new policies and procedures evolve and we receive guidance from our New York City and State Healthcare Partners.

However, we continue to serve families whose child’s battle against pediatric cancer has not stopped during this pandemic.

Services offered to families staying at Ronald McDonald House New York

  • Meal Delivery – Families are delivered 3 meals a day that are generously donated by our supporters. Meals are catered to address any dietary restrictions or religious needs and individually packaged for each person.
  • Programs To-Go Packages – Delivered 1x per week to family’s rooms and offer families a variety of fun and engaging games and activities that also enable families to follow along with our Digital Program Videos.
  • Wellness PackagesPackages that are catered to the caregiver to encourage healthy lifestyle options
  • Transportation Services - Available at the request of families when traveling to and from hospital appointments.
  • House Amenities – Laundry facilities, microwave, hygienic products, facial masks and additional support is available to families currently residing at Ronald McDonald House New York.
  • Individualized Support – One-on-one or group support services are offered through our Family Support Services. Additionally, we are doing weekly check-ins with families.

Additional Support Services for Families (in-house, at home, inpatient, or alternative housing)

  • Virtual Support Groups – Online support groups led by our Child Life Specialist, Social Worker and Wellness Manager
  • Online Wellness Programs – Available on our YouTube page or for LIVE sessions we are able to offer workout classes, meditation, music therapy and more
  • Resource Navigation & Support – Family Support Services is offering needs-based resource navigation and support including connecting families with monetary resources for medical needs.
  • Alternative Housing Options – Due to the pause of new reservations, RMH-NY has secured alternative housing options for families who cannot check-in at our House but are still in need of accommodations due to their child's treatment.
  • RMH-NY Community Group – A casual, Facebook-based support group that allows families to engage with each other and the community they rely on for support during this challenging time.


Ronald McDonald House New York Memo – March 24, 2020

Ronald McDonald House New York Memo – March 15, 2020

Ronald McDonald House New York Memo – March 13, 2020