Join Our Team

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Current Openings

We are accepting resumes with cover letter for the following open positions at Ronald McDonald House New York:

Purpose/Role

The Director of Major Gifts advances the mission of Ronald McDonald House New York (RMHNY) by increasing the level of involvement and philanthropic commitment from individuals. This position will be responsible for the planning and implementation of programs, projects, and activities designed to seek, receive and administer significant charitable investment.

Essential Functions
Strategy and Fundraising
  • Implement a long-term major donor program that results in the solicitation and closing of 5, 6, and 7 figure gifts
  • Achieve fundraising goals by maintaining a portfolio of 200+ major donors, instituting a leadership giving society, creating opportunities for donor cultivation and stewardship, exploring planned giving opportunities and conducting prospect research
  • Expand number of individuals/families in the donor pipeline by reseraching potential donors, qualifying their capacity, and moving them through the cultivation to solicitation process
  • In coordination with RMHNY leadership, work with the RMHNY Board of Directors and individual staff members
    • Work one-on-one with board members to introduce new prospects to RMHNY
    • Develop key talking points to highlight various opportunities
    • Organize meetings/tours to cultivate additional interest
    • Assist in indentifying new RMHNY board members
  • Develop and monitor consistent mechanisms for reporting Major Gift Program results
    • Produce reports for senior leadership, benchmarking results, internally and externally
  • Assist in the day-to-day operations of RMHNY development program 
Leadership and Management 
  • Serve on the Executive Leadership Team of RMHNY
    • While the Director of Major Gifts will report to the Director of Development, she/he will play a key leadership role in the organization and will work closely with the President and Chief Executive Officer
  • Partner in the development of strategic plans and the establishment of goals and objectives for fundraising 
  • Establish financial goals and benchmarks; report progress to RMHNY leadership team and Board of Directors
  • Manage donor database of team of 2 employees
  • Stay abreast of philanthropy trends and issues affecting philanthropy in all established interest areas of Ronald McDonald House New York
  • Develop and assist in the implementation of programs to solicit philanthropic support from corporate sponsors and foundations
  • Work with all chapter staff to ensure that significant donors in assigned areas have multi-year solicitation, cultivation and stewardship plans at each event they attend
    Qualifications and Competencies
    • Minimum seven (7) years of development/fundraising experience, with proven track record soliciting and closing gifts in the expected range from individuals
    • Expertise in major gift fundraising methodologies
    • Strong track record of securing 5- and 6- gifts
    • Extensive knowledge and understanding of RaisersEdge Donor Database platform
    • Knowledge of philanthropy landscape and trends
    • Understanding of planned-giving modalities
    • Successful experience working with high-level board members and institutional leaders
    • Proven leadership abilities
    • Computer literacy and a commitment to maintaining integrity of a central database
    • Self-motivated strategic thinker with a proven record working independently and achieving results.
    • Ability to garner trust and confidence of senior staff, including program leaders, board members and donors
    • Polished professional presentation, excellent interpersonal skills, and strong organization and communication skills
    • Strong follow-through and attention to detail; proven ability to set and meet deadlines
    • Ability to work effectively under pressure with competing priorities 
    • (3) or more years of experience managing staff
    • BA/BS required
    Summary/Objective

    The Building Engineer will be responsible for every aspect of the building maintenance infrastructure. They are responsible for the hands-on maintenance of the facilities and grounds of the RMH-NY.  This includes preventative maintenance, minor repairs, as well as long range planning of system replacements. A passionate contributor to the success of the House that strives to deliver a seamless circle of support to each family that enters the Ronald McDonald House New York.

    Roles/Responsiblities 
    Essential Functions: 
    • Responsible for maintaining the property in a safe, secure, attractive, comfortable condition and in accordance with the House needs and local regulations
    • Completion of mechanical, electrical and plumbing work, equipment maintenance, insurance of facility, code and compliance and supervision of capital projects
    • Review proposed vendor service contracts, negotiate competitively and provide general oversight for on-site vendors and contractors 
    • Supervise maintenance staff; provide training and ensure proper staffing levels  
    • Serve as a Manager on Duty and partner with other Managers for supervision and oversight for all staff 
    • On call for emergency duty 24 hours a day, 7 days a week
    Responsibilities:
    • Responsible for the preventive maintenance program which includes repair of plumbing, mechanical and electrical equipment & systems
    • Responsible for supervising House vendors while on site and ensure that they following building rules and their quality of work is in line with work orders requests 
    • Ensure that all FDNY procedures are in place and followed as it relates to the buildings operations; serve on Fire Brigade, conduct fire drills, safety and security trainings, etc.
    • Responsible for preparation of monthly reports on maintenance, scheduling, work orders, and other on-site activities and review reports from Maintenance team
    • Responsible for maintaining inventory of tools, equipment, and supplies and identify cost saving opportunities; oversee deliveries of supplies, confirm purchase orders are accurate
    • Work with Housekeeping staff and House Managers to ensure Housekeeping standards are met through proper training that address legal compliance and best practices for safety particularly regarding radioactive waste disposal and removal, equipment use, and supplies
    • Attend related trainings to gain or maintain professional certifications or knowledge of compliance procedures, best practices and trade skills
    • Develop and maintain a building and facilities policy and procedural manual; create and ensure standards (SOPs) for the building 
    • Documents all incidents and reports any problems according to the policy and procedures manual
    • Ensure the staff assists in set-up and clean-up for major events or activities at the House 
    • Identify cost saving opportunities through state or city-wide programs that relate to energy or other utility savings
    • Serve on the Board Building and Facilities Committee to provide relevant reports and take the lead on key projects and vendor relations 
    • Develop RFP documents for new projects or equipment repairs/replacement
    • Maintain a supportive and caring environment at all times and protect the integrity of the organization and its Mission 
    • Work with House security and volunteer greeters to secure the entrance and monitor the coming/goings of all guests and greet all who enter the House
    • Serves as a resource for families, guests, staff, volunteers, donors and other community members
    Qualifications & Competencies
    • High school diploma or GED; apprentice trade school or Bachelors degree a plus 
    • At least 10 years of experience as an engineer in a similar environment and at least 3 years of experience in general plumbing, electrical, HVAC and carpentry work
    • Must hold NYC Fire Life Safety Director Certificate or secure it within the 6 months of employment
    • FDNY Certifications for s-12 City-Wide Sprinkler Systems and S-13 City-Wide Standpipe System, and P98 Fuel oil transfer
    • Working knowledge and understanding of electric (utility & emergency power) distributions systems, HVAC, cooling tower operation and all BMS operations
    • Experience creating and managing budgets, purchasing supplies and inventory controls
    • Supervision and Training experience for multiple employees; particularly for OSHA and other safety compliance 
    • Strong communication skills: written, verbal and interpersonal
    • Team oriented personality while also demonstrating initiative and independence
    • Multi-tasking and time management capabilities
    • Must be able to lift/push/pull/carry up to 50 pounds
    • Must be able to stand/walk/bend/climb for extended periods of time
    • Valid Driver’s License preferred
    • Knowledge and understanding of CHP (Combine Heat & Power) plant a plus
    • Experience working in a Hospital or Hotel environment preferred
    • Bilingual a plus
    • Strong communication skills
    • Team oriented personality
    • Multi-tasking abilities
    Summary/Objective

    The Volunteer Coordinator is responsible for coordinating and supervising the Saturday Breakfast Clubs, weekly breakfasts sponsored by our corporate and community groups and Days of Service. This position will assist with additional volunteer programs and related support activities. 

    Roles/Responsiblities 
    Essential Functions: 
    • Coordinate and supervise Meal Program, Days of Service, and related volunteers programs.
       o Including critical communications such as: coordination of House calendar, reviewing guidelines and handling application process, welcoming groups, House tours for, overseeing volunteer activities, thank you emails and follow up, coordination of House calendar, purchasing necessary supplies for activities, communicating House updates to teams, communicating team activities to families 
    • Evaluate the work of volunteers, volunteer team leaders and staff assigned.
    • Onboarding new volunteers:
      o Assisting with orientations, communication, interviews, background & reference checks, database updating, and continuous training, etc. 
    Responsibilities:
    • Assist with annual volunteer fundraising events and support other organization-related events.
    • Assist in activity and event planning to organize and provide emotionally and developmentally appropriate play, education, and other experiences.
    • Serve as a resource and support as you work to integrate all volunteer programs into the overall life of the organization. 
    • Support duties include letter writing, database updates, maintaining files, assisting with monthly newsletter and writing reports.
    • Other duties as assigned. 
    Qualifications & Competencies
    • Minimum BA or BS with experience in volunteer management or related field with duties in direct supervision and program development.
    • Knowledge and experience in volunteer management: development, planning, assessing and evaluating volunteers and volunteer programs. 
    • Experience working with children and families.
    • Health care background.
    • Bi-lingual a plus.
    • Database management a plus.
    Summary/Objective

    The Marketing & Communications Associate supports the branding, communications, and collateral design needs for the Ronald McDonald House New York. The Marketing & Communications Associate serves as a key component of the Communications team to advance the organization’s brand and increase community knowledge and engagement. This position report to the Chief Brand and Communications Officer (CCO) and provides administrative support to the team. 

    Roles/Responsiblities 
    Essential Functions: 
    • Provide direct support to the Marketing and Communications team on the execution of key activities including administrative responsibilities while working closely with The Volunteers Department.
    • Act as liaison to various RMH-NY departments to provide communication and marketing support and to identify/create opportunities to promote a favorable perception of the organization to internal and external audiences while maintaining the RMH-NY brand
    • Support various departments with production of collateral, outreach, promotional, or event materials (flyers, brochures, promotional items, etc.)
    • Work closely with CCO on external and internal communications
    Responsibilities:
    • Assists with special events under the direction of marketing department staff. Includes all planning and preparation, as well as on-site event management and coordination. 
    • Provides administrative support including scheduling of appointments and maintaining calendars for principal and other members of department. 
    • Work closely with CCO on special projects, success stories, and business communications.
    • Ensure brand and design collateral and materials comply with brand and design standards set by Ronald McDonald House Charities national headquarters.
    • Provide communications, grammar and marketing knowledge to other RMH-NY departments as appropriate
    • Serve as a member of the Internal Communications & Editorial committee to help streamline and standardize communications internally.
    • Continually track, measure, evaluate and report achievement of communication goals with a focus on recommending and incorporating improvements as appropriate
    • Communicates routinely with executive level personnel including the President & CEO
    • Serve as a resource for families, guests, staff, volunteers, donors and other community members
    Qualifications & Competencies
    • Bachelors’ Degree in either Marketing, Advertising, Design, Communications or a related field preferred
    • Experience and proficiency with Adobe Creative Suite (InDesign, Illustrator, Acrobat Pro) 
    • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint)
    • Ability to collaborate and participate as a flexible, responsive team member 
    • Ability to work independently, make decisions  problem solve, and adhere to priorities and multiple deadlines while working in a fast-paced, multi-tasking environment
    • Excellent written and verbal communication skills
    • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients.
    • Demonstrates strong organizational skills, including managing multiple priorities and event planning.
    Summary/Objective

    The Family Room Associate supports the Kings County Family Room in Brooklyn for the Ronald McDonald House New York (RMH-NY). The Family Room Associate serves as a key component of the Programs team to advance the organization’s mission to serve and increase community knowledge and engagement

    Roles/Responsiblities 
    Essential Functions: 
    • Uphold policies concerning eligibility of people permitted to use the Family Room.  Imperative to maintain communication with key medical staff and relevant personnel as well as  parents/legal guardians of pediatric patient. 
    • Responsible for enforcing operations, procedures and policies
    • Be consistent with the mission of RMH-NY in providing support and service to guests in specific pediatric departments: NICU, PICU, Pediatrics, Behavioral Health
    Responsibilities:
    • Go to/call Pediatric, PICU, NICU and Behavioral Health units to encourage caregivers coming into the Family Room
    • Provide supplies for ongoing operation of the Family Room (snacks, laundry supplies, refreshments, creamers, cups/napkins) daily
    • Maintain Log Book that oversees the Day-to-Day Operations
    • Maintain and record quantitative measure of the impact of families served
    • Assist Family Room Coordinator with planning and executing events and giveaways
    • Serve as a resource for families, guests, staff, volunteers, donors and other community members
    Qualifications & Competencies
    • High School Diploma or equivalent
    • Minimum of two (2) years’ experience in a guest facing role; previous hotel, hospital, special event or hospitality experience a plus
    • Must be able to work nights and weekends 
    • Experience and proficiency with Microsoft Office skills (Excel/Word/PowerPoint)
    • Strong organizational and administrative skills; ability to maintain a clean and welcoming environment for guests
    • Strong written and verbal communication skills; positive and respectful interpersonal skills
    • Ability to remain professional yet compassionate when interacting with families in crisis
    • Hospitable demeanor when interacting with caregivers, medical staff or visitors
    • Experience working with children, people with disabilities or illness a plus
    • Ability to collaborate and participate as a flexible, responsive team member 
    • Ability to work independently, make decisions  problem solve, and adhere to priorities e
    • Demonstrates ability to effectively listen, evaluate and react to sensitive members, provider and internal/external clients.
    • Bi-lingual preferred (English/French/Creole/Spanish)

    Click here to apply to become a part of the Ronald McDonald House NY. Should you have any questions, please reach out to the Human Resources Department, careers@rmh-newyork.org. Only complete applications will be considered.


    Don't see what you are looking for but still want to make a difference? Check out our volunteer opportunities here.

    Equal Employment Opportunity

    Ronald McDonald House New York believes that all employees are entitled to Equal Employment Opportunity. We do not discriminate against employees or applicants for employment because of race, color, creed, religion, sex, gender, age, marital status, national origin, sexual orientation, disability, veterans, citizenship status, or any other legally protected characteristic while meeting the mental and physical requirements for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.