Family Support

A cancer diagnosis is one of the most devastating things a family can experience. For many families, anxiety, fear, and uncertainty are compounded by the need to travel far from home for treatment.

That’s where we come in! We offer worried families what no one else can: support and stability at an otherwise confusing time.

For more information about the programs listed below, call Cherilyn Frei at 212.639.0617 or inquire through the Department of Family Support.

Hopital Outreach Navigation
Hospital Outreach Services

We Offer:

New Guest Orientation
Designed to orient families to the neighborhood, review House policies, and familiarize guests with other House services. Sessions take place on Tuesdays at 6:15 p.m. in the conference room.

Individual or Family Counseling

Therapy sessions are available for each family member, or families that would like to work on resolving conflict and solving problems together.

Caregiver Support Group

Families can share experiences and concerns in a professionally staffed and supportive environment. The support group meets on Mondays at 6:15 p.m. in the chapel.

Stress Management

Guests learn mindfulness techniques and guided meditation.

Chaplaincy Services

Our spiritual care is interfaith and specializes in caring for families that are dealing with cancer. We have established partnerships in ministry with the local faith community, and can help you and your family connect with clergy of your own faith tradition. We are available for pastoral counseling, scripture study, healing prayer, and to provide a compassionate listening presence.

Worship Services

Our interfaith chapel is available 24 hours a day as a sacred space to all who reside and work at Ronald McDonald House New York. An interfaith prayer service is offered Wednesdays at 6:00 p.m. A Catholic healing mass takes place on Thursdays at 6:00 p.m. Our Spanish Bilingual Spirituality and Support Group meets on Wednesdays in the chapel following the interfaith prayer service.


Baptism, First Holy Communion, Confirmation preparation, and Sacraments are offered through the Archdiocese of New York for patients and their siblings. Anointing of the Sick is provided each week during the mass.

Spiritual and Emotional Support

Our staff chaplains and psychologist are available to support families’ spiritual and emotional needs. 

Bereavement Care

Special care is available to families that are experiencing feelings of grief and loss.